Welcome
Your guests will be in a new place when they arrive, so it's important to put them at ease with a clear and simple check-in process:
Communicate your check-in procedure in advance, and ensure that you're able to follow through with it at the check-in time you discussed.
Make sure your guests know how to contact you in the event of a travel delay or last-minute question.
Provide your guests with detailed directions so they can get to your listing from the highway, train station, or airport. Save time by putting it all in your House Manual.
Let your guests know if you'll greet them at the door, or if they should plan on getting the key to the listing in a lockbox or from a neighbor.
Beyond these basics, you may want to pick up your guests when they arrive in town. You can help them get oriented in the area with a map or Guidebook.
Your guests will be in a new place when they arrive, so it's important to put them at ease with a clear and simple check-in process:
Communicate your check-in procedure in advance, and ensure that you're able to follow through with it at the check-in time you discussed.
Make sure your guests know how to contact you in the event of a travel delay or last-minute question.
Provide your guests with detailed directions so they can get to your listing from the highway, train station, or airport. Save time by putting it all in your House Manual.
Let your guests know if you'll greet them at the door, or if they should plan on getting the key to the listing in a lockbox or from a neighbor.
Beyond these basics, you may want to pick up your guests when they arrive in town. You can help them get oriented in the area with a map or Guidebook.
